“The only client you can’t satisfy is those who have unrealistic expectations.” ~ Patricia Fripp, CSP, CSAE ~ Public Speaker, Coach, Author
During the sales process, it’s very tempting to say ‘Yes, we can do that.. no problem…’ or almost any overly affirmative response to a prospect’s question. That is the root of unrealistic expectations.
Good advice from Patricia in just a one sentence quote.
AndyEbon.com ~ The Wedding Marketing Blog