Wedding professionals are often frustrated by brides and grooms don’t appreciate the value of their services. Ultimately, aside from ‘customer service,’ there are three major factors that come into play.
“The only client you can’t satisfy is those who have unrealistic expectations.” ~ Patricia Fripp, CSP, CSAE ~ Public Speaker, Coach, Author
During the sales process, it’s very tempting to say ‘Yes, we can do that.. no problem…’ or almost any overly affirmative response to a prospect’s question. That is the root of unrealistic expectations.
Good advice from Patricia in just a one sentence quote.
AndyEbon.com ~ The Wedding Marketing Blog
ADJA Chicagoland Chapter welcomes Andy Ebon, 4/15
ADJA Chicagoland Chapter has enlisted guest speaker, Andy Ebon for the education segment of its Wednesday, April 15th meeting. Andy will attempt the impossible…. Present the essence of a full-day seminar about your website, being mobile ready, site analytics, blogging, best social media choices and tips… all in 90 minutes… including 15 minutes of Q & A.
Presentation Title: Polish Your Online Marketing Presence, TODAY – The Crash Course
The meeting will be held at the DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove; 6pm – 9pm.
Today, Andy is an independent blogger (TheWeddingMarketingBlog.com), marketing and business consultant, and speaker (Wedding University). He also works as a member of theWeddingWire Education Team.
Prior to his present business activities, Andy spent 25 years in the DJ Entertainment Business, including nightclub work in New York City, Tucson, and San Francisco. He built and operated two highly successful San Francisco – based mobile DJ businesses in San Francisco: Music Man Mobile DJ Service and Designer Music Compact Disc DJ. His work in Designer Music earned him recognition as San Francisco Business Owner of the Year.
MidWest DJs Live will convene its conference, Sunday and Monday, April 12 & 13 at the Crowne Plaza Milwaukee. It is the seventh year for this gathering of entertainment professionals within the region.